Welcome

Our major objective is to build a sustainable healing relationship with customers and fellow Etsians, your satisfaction and HEALING experience is our goal. As a dedicated Fair trade community supported business, We greatly appreciate your patronage and Interest. In any case, if you are not satisfied, Please let us know

Payments

Above mentioned payment methods are accepted. All our payment methods are protected by Etsy
(We accept most forms of payment including Pay Pal SOFORT and iDEAL payments through Etsy direct checkout)

More info about Purchase and payment :
How do I purchase an item on Etsy? https://www.etsy.com/help/article/339

Shipping

Processing time
We ship within 24 hours . Orders received in weekends will be shipped on Monday

We do our utmost best to deliver as fast as possible in a cost effective manner (standard shipping). Should you prefer advanced shipping with track and trace, just let us know prior to checking out we are glad to customize your order to include any additional fees.

*Orders above 110$ will be send with Registered mail (Free track and trace included)

As per our Postmaster, standard post will take 4-8 days for international shipping, depending on locations. Even tough it is seldom, delays can occur (depending on local customs, holidays etc.).

Average delivery time (ideal situation)
4-8 Days - United States, Canada
1-2 Days - The Netherlands
2-4 Days - Europe
4-8 Days - Australia, Singapore, Japan, China and rest of the world.

Delays:
*If you have not received in 3 weeks please kindly contact us. We assure prompt action.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

Request a cancellation within: 1 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

♥ CUSTOMER SATISFACTION GUARANTEED ♥
We are very keen on your satisfaction and pleasant experience with us. We will do our utmost best to solve any problem/incidents that might occur.

If you are not happy with the purchase for any reason, please contact us as soon as possible. We assure prompt action will be taken.

Items lost or damaged by postal service will be replaced.

Cancellation:
For cancellation please contact us immediately within 1 hour or (before we process your order)

Return: Always contact us. When agreed to accept return, Actual shipping cost will be deducted (amount we have paid for shipping)

Additional

All our products are labelled with batch nr, date of manufacture, expiry date and we can trace any product up to the source.

Important: When ordering we assume the buyer is familiar with essential oils and the usage. They come without tutorial. Buyer is responsible for appropriate use ( blending, diluting or any other application). We can not be held responsible for outcome of workings. Should you have questions please contact us.

The information provided in our shop listing is for educational purposes only. The information is not intended to diagnose, treat, cure, or prevent any disease.

100% pure essential oils can interfere with other prescribed medication or supplements being used. For specific questions, please consult a professional or your physician.
This page may be updated periodically.

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